Setld Website Terms of Use

Effective Date: 01/01/2025

Welcome to Setld. These Terms of Use govern your access to and use of our platform, services, website, and any associated materials.

Please read them carefully. By accessing or using Setld, you confirm that you agree to be bound by these Terms. If you do not agree, you must not use our services.

1. Who We Are

Setld Ltd (“Setld”, “we”, “our”, “us”) provides a digital platform enabling businesses to resolve financial disputes through expedited arbitration.

Our services include access to Setld’s clause, claims process, case management, arbitration administration, and related materials.

Company registered in England and Wales under number 16327454.

Registered address: 85 Great Portland Street, First Floor, London, W1W 7LT.

2. Our Services

Through your subscription or use of Setld:

You can incorporate Setld’s dispute resolution clause into your contracts.
You may initiate claims against clients under the Setld process.
You access tools, templates, claim forms, training, and dispute resolution guidance.
We administer the expedited arbitration process outlined in the Setld Rules.

We are not a law firm, and we do not provide legal advice.

3. Eligibility

You must:

Be at least 18 years old;
Use Setld for business purposes (not for personal or consumer disputes);
Have the authority to agree to these Terms on behalf of your organisation.

We reserve the right to refuse service where appropriate.

4. Your Account

Certain services require you to create an account.
You are responsible for:

Ensuring your account information is accurate;
Keeping your login details confidential;
Any activity on your account.

Notify us immediately if you suspect unauthorised access.

5. Your Use of Setld

You must not:

Use Setld for any illegal, fraudulent, or unauthorised purpose;
Attempt to disrupt or interfere with our services or security;
Upload misleading, false, defamatory, or offensive content.

We may suspend or terminate your access if you breach these Terms.

6. Payments and Fees

Subscriptions are billed monthly in advance unless otherwise agreed.
Claim fees are payable when initiating a claim, in line with our published pricing.
Failure to pay may result in the suspension of your services.

Please refer to our [Pricing Page] for full details.

7. Intellectual Property

All content, materials, templates, and the Setld platform are owned by us or our licensors. You are granted a limited, non-transferable licence to use the platform and materials solely for your business needs under these Terms.

You must not copy, distribute, modify, or create derivative works without our permission.

8. Dispute Resolution

Any dispute between you and Setld concerning these Terms or our services will be resolved:

First, by informal negotiation;
If unresolved, by binding arbitration under the Setld Rules.

You agree not to bring disputes before courts unless arbitration fails.

9. Termination

You may cancel your subscription at any time through your account settings.

We may suspend or terminate your access if:

You breach these Terms;
Your subscription payments fail;
We cease to offer services for business reasons.

On termination, your access to Setld materials will end.

10. Disclaimer and Limitation of Liability

Setld provides a platform to facilitate arbitration and dispute resolution; outcomes are decided by independent arbitrators.
We do not guarantee the success of any claim.
To the fullest extent permitted by law, Setld is not liable for any indirect, incidental, or consequential damages arising from your use of our services.

11. Changes to These Terms

We may update these Terms from time to time.
Continued use after changes take effect constitutes acceptance.

12. Governing Law

These Terms are governed by and interpreted according to the laws of [England and Wales], unless otherwise stated in a particular arbitration.

13. Contact Us

If you have any questions about these Terms, please contact: info@setld.online